conveyancing assistant
Reed · Totnes, England ·
Location: Totnes
Salary: £23k-£26k
Job Type: Full-time, Permanent
Hours: Monday to Friday, 9:00am - 5:00pm
The Opportunity
An established and busy law firm is seeking a highly organised Conveyancing Assistant to support a busy Fee Earner within its Conveyancing department. This is an excellent opportunity for an experienced administrator looking to develop a career within the legal sector, or for someone with previous law firm experience seeking their next challenge.
You will play a key role in ensuring the smooth running of residential property transactions by providing comprehensive administrative and client support.
Key Responsibilities
- Managing new client enquiries via telephone, email and in person
- Opening new files and carrying out client onboarding procedures, including ID verification checks
- Ensuring all client documentation is accurately recorded and maintained within the case management system
- Arranging appointments and meetings for clients with the appropriate Fee Earner
- Raising payments, issuing invoices and assisting with the allocation of client funds to matters
- Monitoring and reviewing reports within the case management system and taking appropriate action
- Assisting with file management and file closure procedures in line with regulatory and company requirements
- Providing day-to-day administrative support to the Conveyancing team
- Maintaining high levels of client service and professionalism at all times
- Supporting colleagues to ensure matters progress efficiently and deadlines are met
About You
To be successful in this role, you will have:
- A minimum of 3 years' administration experience
- Excellent organisational skills with strong attention to detail
- Confident written and verbal communication skills
- Strong IT skills and the ability to learn new systems quickly
- Good time management skills with the ability to prioritise a busy workload
- A proactive and positive approach to problem-solving
- The ability to work both independently and as part of a team
- Experience working within a law firm or legal environment would be advantageous but is not essential
- Previous experience using a case management system would be beneficial
Benefits
- Company pension scheme
- Employee discount scheme
- Free annual flu vaccinations
- Health and wellbeing programme
- Supportive and friendly working environment
- Opportunity to gain valuable experience within a successful legal practice
If you are an organised administrator with excellent attention to detail and a passion for delivering outstanding client service, we would love to hear from you.