Credit Controller

Downey Osborne · Belfast, Northern Ireland ·

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Were recruiting a Credit Controller to join a busy and growing Finance team within an established and successful business.

This is a hands-on role suited to someone with previous credit control or accounts experience who enjoys working with customers, managing outstanding balances and taking ownership of their workload. Youll be part of a supportive team where accuracy, communication and a proactive approach are valued.

The role offers variety, responsibility and the opportunity to develop your experience within a stable and growing organisation.

What We Offer

Competitive salary, dependent on skills and experience

Permanent role

Flexi time

31 days holiday

Belfast City Centre

Cycle to work scheme

Career progression

Join an established team

About You

Were looking for someone who is confident, organised and proactive, with previous experience in credit control or a similar finance position.

Youll be comfortable communicating with customers, managing your own workload and working with colleagues across the business to resolve queries and outstanding payments.

Youll ideally have:

Previous experience in a Credit Control or similar finance role

Excellent organisational skills and strong attention to detail

A proactive and self-motivated approach

The ability to work independently and as part of a team

Excellent communication and interpersonal skills

Confidence dealing with customers and handling queries professionally

Good IT skills, including Microsoft Word and Excel

Experience working with finance or accounting systems

Knowledge of credit control processes and procedures

Knowledge or experience of the small claims process would be advantageous

About Your New Role

Always

Proactively manage outstanding customer accounts and ensure payments are received within agreed terms

Send invoices and statements to customers

Maintain accurate and up-to-date debtor records

Reconcile and maintain customer accounts

Liaise with customers regarding outstanding balances and payment queries

Work closely with internal departments to resolve account issues

Ensure all relevant records and documentation are maintained accurately

Often

Carry out credit checks on new and existing customers

Establish and review appropriate credit terms

Prepare aged debt reports and provide information to management

Negotiate payment terms where appropriate

Follow up overdue accounts by telephone, email and other appropriate methods

Identify potential credit risks and take appropriate action

Respond to customer queries promptly and professionally

Occasionally

Manage the small claims process, including preparing and submitting claim documentation

Assist with reporting and analysis

Support improvements to credit control processes and systems

Assist with wider finance projects and ad hoc tasks as required

Never

Be expected to compromise on accuracy or customer service

Never have to fight over the last biscuit in the office.

WHJS1_NI

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