Credit Risk Performance Manager

Role/Team overview The Credit Risk team protects customers from taking on unsustainable debt while supporting Sky's commercial ambitions across the UK and Ireland. We work across product, commercial, finance, trading and operational teams to understand portfolio performance and improve outcomes for customers and the business.

This is an exciting time to join us. You will have the opportunity to shape how the team communicates performance, supports decisions and works together. We are moving towards clearer, insight-led storytelling and simpler reporting, giving you scope to bring ideas, build effective approaches and make a visible difference.

What you'll do Deliver monthly performance reporting: Report on the monthly Credit Risk performance cycle, ensuring reporting is accurate, timely, well controlled and focused on the decisions stakeholders need to make. Create the narrative: Move beyond describing the numbers.

Connect trends, drivers and customer outcomes to explain what is happening, why it matters and what should happen next. Deliver actionable insight: Identify emerging risks and opportunities, commission or complete deeper analysis, and translate findings into clear recommendations.

Shape senior conversations : Produce and present concise, engaging performance updates for governance forums and senior stakeholders, simplifying complex credit risk topics without losing the detail that matters. Improve reporting: Challenge duplication and manual effort, strengthen reporting standards and controls, and develop clearer self-service views where appropriate.

Collaborate across teams : Build strong relationships across Credit Risk, Commercial, Trading, Finance, Product, Operations and Technology, bringing different perspectives together to land decisions. Support change: Help shape new reporting and governance approaches as the team develops, adapting quickly and bringing others with you.

Develop capability: Share good practice in analysis, data visualisation and storytelling. Essential Criteria – Relevant experience: Performance reporting expe...

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