Customer Engineer, Retail, CPG and Travel, UKI, Customer Engineering

Overview

As Platform Customer Engineer at Google Cloud, you own technical account plans and help shape sales-driven cloud solutions. You combine sales, coding, and solutions-architecture expertise to demonstrate Google Cloud’s value through complex demos, pilots, and targeted workshops.

You architect cross‑pillar solutions, drive technical wins, and craft initial delivery plans for customers, while leading the technical engagement in the solution phase. You ensure smooth post‑sales handoffs to delivery teams and support cross‑functional teams through ramp, migration, and implementation, enabling customers to achieve impactful digital transformation.

Responsibilities

• Develop and own the technical account plan and strategy for targeted sales motions
• Lead cross‑functional demos, pilots, and workshops to prove Google Cloud value
• Architect cross‑pillar solutions and define initial delivery plans for customers
• Drive technical wins and maintain engagement through the solution phase
• Support pricing activities and transition delivery plans to implementation teams
• Monitor progress against delivery plans and assist teams during ramp, delivery, migration, and implementation

Key requirements

• Bachelors degree or equivalent practical experience
• 10 years of cloud native architecture in a customer-facing or support role
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
• Experience engaging with or presenting to technical stakeholders or executive leaders
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops
• excellent communication
• stakeholder management
• presentation skills
• cloud native architecture
• cloud engineering
• on-premise engineering

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