Customer Service Advisor

Customer Service Advisor Brough, Hull Salary: Circa £28,000 Elevation Recruitment Group are currently recruiting for a Customer Service Advisor to join a successful and growing business based in Brough, Hull. This is a great opportunity to join an established business during a period of growth, providing B2B customer support and building strong relationships with customers.

The role will focus on handling customer enquiries, predominantly via email, with some telephone contact.

Key responsibilities

Responding to B2B customer enquiries and resolving queries efficiently. Processing customer orders accurately. Providing delivery updates and order information. Handling pricing and invoice queries. Investigating customer issues and working towards effective resolutions.

Liaising with internal departments to ensure customer queries are dealt with promptly. Building and maintaining positive customer relationships. Delivering a high standard of customer service at all times. The successful candidate will have: Previous experience in a customer service, customer support, sales administration or order processing role, ideally within a B2B environment.

You will have excellent communication skills, strong attention to detail and a proactive, customer-focused approach. The ability to manage queries effectively and work collaboratively with colleagues across the business is also important.

This is a great opportunity for a Customer Service Advisor looking to join a growing business with opportunities to develop as the company continues to expand. Salary: Circa £28,000 Location: Brough, Hull Type: Permanent Hours: Full-time To apply, please submit your CV or contact Miranda at Elevation Recruitment Group for further information. ...

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