Customer Service Advisor

Customer Service Advisor
Location: Denbighshire
Pay Rate: £14.42 per hour
Hours: Monday to Friday, 8:00am – 5:00pm
Break: 1 hour unpaid
Job Type: Temporary / Long-term opportunity
We are currently recruiting for a Customer Service Advisor to join our client's team in Denbighshire.
This is a great opportunity for someone who enjoys speaking to people, is confident handling calls and is comfortable working on a computer. You'll be the first point of contact for customers, so excellent communication skills and a friendly, professional approach are essential.
The Role:

• Handling incoming customer calls in a professional and friendly manner
• Responding to customer enquiries and providing accurate information
• Dealing with queries, problems and requests efficiently
• Updating customer records and information on computer systems
• Processing information accurately and efficiently
• Working closely with colleagues to resolve customer issues
• Providing a high level of customer service at all times

About You:

• Previous customer service or telephone-based experience is desirable
• Confident and professional when speaking on the phone
• Good computer skills and comfortable learning new systems
• Excellent communication skills
• Good attention to detail
• Able to remain calm and professional when dealing with challenging calls
• Reliable, organised and able to work as part of a team

If you are confident speaking to customers, comfortable using computers and looking for a Monday-to-Friday role, we would love to hear from you!

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