Customer Service Agent (Fully Remote)
FindCore ·
p strong About the Company /strong /p p br /p p FindCore are thrilled to be assisting a well-established business with the recruitment of a Remote Customer Service Advisor. /p p br /p p strong About the Role /strong /p p br /p p This is an excellent opportunity for a friendly and professional individual who enjoys helping customers, resolving queries and delivering a high standard of service from home. /p p br /p p strong Responsibilities /strong /p p br /p ul li Respond to customer enquiries by telephone, email and online channels /li li Provide clear and accurate information about products and services /li li Resolve customer queries and complaints professionally /li li Maintain accurate customer records and update internal systems /li li Process requests, orders and account updates /li li Liaise with internal teams to resolve customer issues /li li Follow up with customers when required /li li Help maintain consistently high customer-service standards /li /ul p br /p p strong Qualifications /strong /p p br /p ul li Previous customer service experience is desirable /li /ul p br /p p strong Required Skills /strong /p p br /p ul li Excellent verbal and written communication skills /li li Confident speaking with customers by telephone /li li Strong problem-solving and organisational skills /li li Professional, patient and approachable manner /li li Good attention to detail /li li Comfortable using Microsoft Office and customer-management systems /li li Able to work independently from home /li li Reliable internet connection and a suitable home-working environment /li /ul p br /p p strong Preferred Skills /strong /p p br /p ul li This role offers fully remote working, consistent Monday–Friday hours and the opportunity to join a supportive and professional team. /li /ul p br /p p strong Pay range and compensation package /strong /p p br /p p Salary: Negotiable, depending on experience /p p br /p p strong Equal Opportunity Statement /strong /p p br /p p The closing date for applications is 07/09/2026. Applications will only be reviewed once the closing date has passed. /p p br /p