Customer Service - Belfast

Customer Service Advisor ?? Location: Belfast, 5 Lanyon Place, Belfast, BT1 3BT ?? Pay: £13.97 - £32.55 per hour (depending on shift pattern) ?? Start Date: 16/11/2026 ? Part-Time: 25 hours per week Shift Patterns ?? Rotating: -week rotation) ??

Permanent Early: 06:00-14:30 ?? Permanent Late: 14:30-23:00 ?? Permanent Middle: 16:00-02:00 Working 5 days from 7, averaging 5.5 hours per day. All shifts include a 30-minute unpaid break. About the Role Join one of the UK's leading telecoms providers as a Customer Service Advisor.

You'll handle customer enquiries, deliver excellent service, gather key information, and help customers access the support they need in a fast-paced, friendly environment. Full Paid Training 4 weeks of full-time paid training (37.5 hours per week, Monday-Friday) before moving onto your chosen shift pattern.

What We're Looking For ? Strong communication skills ? Customer-focused attitude ? Good attention to detail ? Ability to remain calm under pressure ? Confidence following processes and using systems Benefits ? Competitive pay rates ?

Full paid training ? Career progression opportunities ? 28 days paid holiday ? Pension scheme ? Access to Blue Arrow's training portal Apply Today Looking for a rewarding customer service role with excellent training and career opportunities?

Apply now and complete the short questionnaire sent to your email to fast-track your application. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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