Customer Service Executive

Russell Taylor Group · Wrexham, Wales ·

from 26k £/yrFull-time
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We are looking for a Customer Service Executive to join a growing team after a recent company expansion. You will be supporting business customers, answering queries, and helping them get the best from the company's products and services.

Duties will include: Be the first point of contact for business customers Support sales and onboarding Re-engage dormant accounts Build strong customer relationships Promote suitable products and services Resolve customer issues quickly and professionally Keep accurate records and follow company processes This is a permanent role offering: £26,000 basic salary 25 days holiday plus bank holidays (rising to 30) Hybrid working Up to 7% pension match Private medical after probation Great team environment and career progression

About you

Previous customer service experience Strong communication and problem-solving skills Positive, proactive, and customer-focused If this sounds like you, apply today. If you don't hear back within 5 working days, please assume your application has been unsuccessful.

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