Customer Service Technician

In a Nutshell... We have an exciting opportunity for a Customer Service Technicain to join our team within Vistry North Midlands. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status.

You will assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible.

We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you... Competitive basic salary and annual bonus Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits...

In return, what we would like from you... Behave in line with our company values – Integrity, Caring and Quality Delivering customer service excellence and best practice within a fast paced and challenging environment. General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential.

Including changing kitchen doors, cabinets, and base units/aligning doors. Knowledge of basic plumbing and an ability to diagnose basic plumbing issues Mastic and sealant skills to accord with the NHBC consistent approach to finishes.

A Keen eye for detail and final finish Able to engage and build positive working ...

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