Demand Manager

Demand Manager

Shepton Mallet, Somerset

£45,000 - £50,000, Monday – Friday

• 33 days holiday
• life insurance
• employee assistance program
• volunteer days
• health & wellbeing scheme
• employee discount scheme
• enhanced sick pay scheme

We're recruiting for a newly created Demand Manager role, responsible for leading customer demand planning and forecasting activities while acting as a key link between customers and internal teams. This position offers the opportunity to drive forecast accuracy, improve service performance, support S&OP processes, and build strong customer relationships within a fast-paced FMCG manufacturing environment.

Key Responsibilities

• Own and maintain customer demand forecasts across product categories.
• Collaborate with customers and internal teams to improve forecast accuracy and service levels.
• Identify demand risks, opportunities, promotions and product launch impacts.
• Lead forecasting reviews and support the demand side of the S&OP process.
• Monitor forecast accuracy, service KPIs and inventory requirements.
• Work closely with Operations and Planning to align demand with production capacity.
• Drive continuous improvement in forecasting, reporting and planning processes.

About You

• Experience in Demand Planning, Customer Supply Chain, S&OP or Commercial Planning.
• Proven customer-facing experience within a supply chain environment.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent stakeholder management and communication skills.
• Advanced Excel skills; Power BI or similar reporting experience is advantageous.
• FMCG, food, drinks or consumer products experience is highly desirable.

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