Digital Communications Assistant

Digital Communications Assistant Contract : Permanent Grade/Salary : £27,024-£28,666 (pro rata) Working hours: 7-10 hours per week Work location : North Devon Outreach Centre/Exeter/Hybrid

Benefits

25 days annual leave a year (pro rata), rising by 1 day a year until 5 years' service – maximum 30 days (pro rata) plus bank holidays. North Devon Against Domestic Abuse is committed to equity and diversity and strongly encourages applicants with a disability, from ethnically diverse backgrounds and the LGBT community, as these groups are currently under-represented in our organisation.

Job Summary The Digital Communications Assistant will help NDADA and the Devon Domestic Abuse Alliance raise awareness of domestic abuse and the support available across Devon. They will create and schedule social media content, update websites, produce newsletters, manage mailing lists, design digital and printed resources, and support awareness campaigns and community engagement activities.

The postholder will work with NDADA teams and Alliance partners to gather information, turn it into clear and accessible communications, and promote services including Gateway, IDVA, DASW, counselling, courses, volunteering, partner services and fundraising.

The role will support both external communications with the public, partners and stakeholders, and internal communications that keep staff, volunteers and partners informed and connected The role will also support website improvements, digital projects and the introduction of new tools and technologies that improve communication, service delivery and organisational efficiency.

Working alongside the Central Access and Business Development Manager, the postholder will help turn ideas into practical resources, systems and projects that benefit staff, partners and the people who use our services Main Responsibilities Communications, Marketing and Engagement Create, schedule and maintain content for social media, websites, newsletters, campaigns, case studies, printed materials and other communications, ensuring information is clear, accurate, accessible and engaging.

Support awareness campaigns, fundraising activities, events and community engagement initiatives by preparing communications, resources and promotional materials. Promote NDADA and DDAA services through accessible, trauma-informed and consistent communications, supporting the development of brand identity, marketing materials and communication resources Digital Platforms and Content Development Maintain and update website content, ensuring information is accurate, accessible and up to date.

Create and update digital resources for staff, partners and service users using ap...

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