E-Commerce Operations Coordinator

E-Commerce Operations Coordinator (4 on / 4 off) Key Details: Job Type / Contract: Full-Time, Permanent Location: Ipswich, Suffolk Category: Warehouse / E-Commerce / Logistics / Supervisory Salary / Pay Rate: £35,000 per annum Shift / Hours: 4 on / 4 off, 12-hour shifts About the Role All Square Recruitment is excited to partner with a fast-growing ecommerce and warehousing business in Ipswich, Suffolk, to recruit an experienced E-Commerce Operations Coordinator on a permanent basis.

Leading from the front, you will keep the warehouse, fulfilment and online sales operation running smoothly – from organising the team and getting orders out on time to supporting the company's brand-new live selling channel.

Furthermore, with a 4 on / 4 off shift pattern, a £35,000 salary and genuine progression in a business that is expanding quickly, this is an excellent next step for a Warehouse Team Leader or Fulfilment Supervisor ready for more responsibility.

Key Responsibilities Coordinate the day-to-day running of the warehouse, fulfilment and online sales operation. Plan and allocate workloads across the team, motivating colleagues in order to hit daily targets. Oversee picking, packing and dispatch, ensuring customer orders are accurate and leave on time.

Organise courier collections and manage outbound shipments. Maintain accurate stock records and support inventory control, using warehouse and order management systems. Identify and resolve operational issues quickly, keeping service levels high.

Train and onboard new starters, building a positive, high-performing team culture. Support live online sales events when required, working closely with management to improve processes as the business grows. Candidate Requirements & Qualifications Previous experience in a warehouse, fulfilment, logistics or e-commerce operation is essential.

Proven experience leading, coordinating or supervising a team – for example as a Warehouse Team Leader, Fulfilment Supervisor, Dispatch Supervisor, Operations Coordinator or Goods-In/Goods-Out Team Leader. Strong organisational and prioritisation skills, with the ability to stay calm and make decisions under pressure.

Confident IT skills, including experience with warehouse, stock or order management systems. Excellent communication and people skills, with a hands-on, lead-by-example approach. A proactive, solutions-focused mindset and strong attention to detail.

Benefits & Working Environment £35,000 per annum. Permanent position offering long-term security. 4 on / 4 off shift pattern, giving a great work-life balance with more days off. Genuine career progression within a rapidly growing ecommerce business. The chance to help shape a brand-new live selling operation from the start...

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