Eap Consultant (On-Site)
Optum ·
Job Description Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to start Caring. Connecting. Growing together. As the On-site EAP Consultant you will provide professional onsite services to either a dedicated customer or customers in our overall book of business. You will have varied responsibilities which will include assessment and referral, management consultations, training, and critical incident response.
An on-site consultant may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. Please note: This role would be working only one day on a client's site on Wednesdays from 09:30 AM - 18:00 PM.
What you'll do
Deliver solution focused consultation; helping clients define goals, plan action and gain insight Assess and refer to appropriate programs and services including but not limited to: work life, behavioral health, substance abuse/chemical dependency and community-based resources Assist with referrals for members needing ongoing/additional counseling services as appropriate Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.) Provide manager consultation services on a variety of work-related issues such as; performance management,trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues Provide crisis intervention and management support in response to Critical Incidents Conduct and lead on-site training services for managers and employees (e.G. wellness seminars, Health fairs, Lunch