Engineering Administrator
Resourcing Group ·
Were looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence.
Excellent career development, hybrid working after training and first class Key Responsibilities Respond to all inbound customer calls and emails within agreed timescales Proactively chase and close live enquiries Follow up existing enquiries with the aim to win or requote Monitor the sales inbox and acknowledge new leads promptly Create and process accurate quotations Log all activities within the CRM and convert live quotes into sales orders Maintain acceptable business margins Ensure all sales orders meet the Sales Order Acceptance Procedure Work with internal departments to resolve anomalies within required timescales Support account management activities, including organising visits and resolving issues Regularly follow up allocated leads and quotations Maintain a professional approach at all times Report any issues, delays or resource needs to the Head of Sales Knowledge