Engineering Supervisor

Overview

In this role you lead site-based engineers and contractors to ensure operation, maintenance, and compliance of M&E and life-safety systems across four buildings. You’ll drive day-to-day technical delivery, align with cross-functional teams, and protect resident experience by minimizing downtime and maintaining a premium environment. You will address risks and escalations with the Residential Building Manager, shaping reliable building performance at scale.

Responsibilities

• Oversee day-to-day performance, servicing, and testing of M&E, HVAC, lighting, life safety, access control, water systems, and critical infrastructure
• Ensure systems operate per design and comply with SFG20 and manufacturer specs
• Respond to alarms and failures quickly to minimise downtime and protect resident comfort
• Maintain engineering logs, asset registers, and compliance documentation
• Ensure compliance with fire safety, water hygiene, electrical safety, lift safety, and HVAC regulations; keep certification schedules and digital trails
• Plan and deliver PPM schedules per statutory/contractual obligations
• Support site-wide risk assessments (Fire, Water) and implement remedial actions
• Manage all hard services contractors; monitor performance against SLAs/KPIs; escalate defects
• Support procurement, tenders, and performance reviews in coordination with the Residential Building Manager
• Manage live PPMs and reactive maintenance; prioritise work orders and ensure SLAs
• Lead root-cause analysis after failures; implement preventative actions and report outcomes
• Line-manage engineers; promote safety, training, and professional development
• Support capital projects and lifecycle works; advise on plant lifecycle and specifications
• Collaborate with CWG/building consultants to improve energy efficiency and sustainability targets
• Coordinate cross-team on amenity spaces and resident impact; support major resident communications
• Provide M&E/compliance oversight for retail/commercial units; assist with queries and planned works
• Cover for managers during absence; participate in on-call rota for emergencies
• Perform other duties as directed by management

Key requirements

• Apprenticeship or higher qualification in mechanical/electrical engineering or building services
• Health & Safety qualifications preferred (IOSH, SSSTS, or NEBOSH)
• Minimum 5 years’ experience in engineering/hard-services delivery in high-end residential or mixed-use environments
• Proven ability to lead in-house teams and external contractors
• Strong knowledge of statutory systems (L8, EICR, SFG20, LOLER, PUWER, building regulations)
• Experience using CAFM systems and maintenance platforms (e.g., Yardi Maintenance IQ, RiskWise)
• Technically credible, safety-focused leadership
• Calm, composed, and decisive under pressure
• Approachable, collaborative, and team-oriented
• M&E and life-safety system management
• HVAC, lighting, access control, water systems, and critical infrastructure
• Regulatory compliance and certification management

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