Entertainment Team Manager
Leisure Employment Services ·
Position: Entertainment Team Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment thrive on leading teams and have a passion for curating amazing events and productions this could be your chance to shine!
Were looking for Entertainment Team Managers who are experienced in multi-venue operations live shows and tours and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest. As an Entertainment Team Manager youll be at the heart of our entertainment line-up overseeing organisation logistics and daily operations to bring the magic to life!
Working with the Head of Activities youll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime and it just might be the opportunity of a lifetime for you too!
Key Responsibilities Team Leadership: Lead motivate and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns improving service and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance providing regular feedback coaching and conducting performance reviews. Resource Management: Oversee staff scheduling budgets and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations company policies and standards. Problem Solving: Quickly resolve any operational issues that arise ensuring smooth day-to-day running.
Training and Development: Support staff development through ongoing training mentoring and creating growth opportunities. Requirements Whilst we will provide the training and support to ensure you are great at what you do the ideal candidate will - Have previously worked within a leadership capacity within the entertainment industry. - Have proven ability to plan and co-ordinate events and productions. - Possess a thorough knowledge and understanding of leadership attributes. - Have the ability to cope under pressure and to be flexible in order to adapt to any changes. - Be able to prioritise and deliver to deadlines. - Be a high-energy individual with a passion for entertaining. - Be passionate about delivering an exceptional guest experience. - Our Entertainment Team Managers are required to work 5 or 6 days per week.
Hours will include evenings and weekends. *Successful candidates will be required to provide right to work documents to confirm they are 18 and can legally work in the UK. Additionally successful candidates will be required to undergo and satisfactorily complete an Enhanced DBS check prior to starting work.
What We Offer - An inclusive supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities including fully funded qualifications. - Exclusive team perks including up to 50% off on-park dining 20% discounts on Haven Holidays and in-store purchases free access to our facilities savings at national brands and retailers and so much more!
How to Apply Were committed to fostering a diverse equitable and inclusive workplace and we encourage applicants of all backgrounds to apply. To get started click apply now and answer a few quick questions which should take 5 minutes.
Once submitted a member of our team will be in touch. For support or adjustments during the application contact us at: Required Experience: Manager Employment Type : Full-Time Experience: years Vacancy: 1