Estate Administrator

ESTATE ADMINISTRATOR (12 Month FTC) Rendall & Rittner £33,000 St George Wharf, Vauxhall - SW8 2FH Mon - Fri 0900 - 1730 DEVELOPMENT DETAILS You'll be based at a landmark riverside development in Vauxhall, part of a vibrant seven-acre regeneration that brings together 1,187 homes, bustling amenities and a welcoming resident community.

The setting is dynamic and fast-paced, with river views, landscaped courtyards and a steady flow of visitors and contractors. With Vauxhall station just minutes away, you'll enjoy excellent Victoria line and National Rail connections and a front-row seat to London living.

ROLE EXPECTATIONS You will be the first point of contact for residents, visitors and contractors, providing calm, friendly and efficient support from a busy on-site office. You'll coordinate repairs, manage documentation, keep systems up to date and work closely with the on-site team and Property Manager to ensure the development runs smoothly.

WHAT SUCCESS LOOKS LIKE Residents receive timely, accurate and courteous responses, with issues resolved or escalated effectively. Office systems, records and compliance documents are impeccably maintained and easy to audit.

Communication flows seamlessly between residents, contractors and the on-site team. Contractor visits are scheduled, tracked and completed with minimal disruption to residents. Service charge, invoice and purchase order queries are handled quickly and correctly.

The front-of-house experience reflects a professional, welcoming and solutions-focused culture. HOW YOU'LL SPEND MOST OF YOUR TIME Handling resident enquiries by phone, email and in person, logging and tracking actions to completion.

Raising, updating and closing work orders; coordinating contractors and access arrangements. Maintaining development records, compliance logs, permits, H&S files and insurance documentation. Supporting purchase orders, invoice processing and basic budget administration.

Preparing notices, newsletters and resident communications in line with brand standards. Assisting with site inspections, meeting minutes and follow-up action plans. WHO THIS ROLE IS FOR You take pride in delivering excellent customer service and build trust through clear, empathetic communication.

You're highly organised, comfortable juggling priorities and keeping meticulous records. You stay composed under pressure, solving problems proactively and knowing when to escalate. You're a team player who collaborates well with site staff, contractors and central support teams.

You are confident using office software and management systems and keen to learn...

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