Estimator and Order Processor

Job Description Job Title: Estimator Order Processor Location: Witham Essex About the Role Purpose As an important member of the sales support team you will be responsible for preparing quotations and processing orders for both new and existing customers in a busy fast-paced environment.

The role involves supporting trade customers and internal sales teams while delivering excellent communication and customer service throughout the process. Key Responsibilities Process quotations and orders accurately and efficiently Provide technical support and product knowledge to customers and colleagues when required Prepare and annotate documentation before production Amend customer quotations and orders as needed Liaise with customers and suppliers regarding queries technical advice and order updates Follow up on outstanding order confirmations Respond promptly to incoming enquiries and customer requests Maintain regular communication with customers to build strong working relationships and keep them informed throughout the process Update schedules and spreadsheets on a daily basis Work towards achieving individual and team targets Ensure all quotations are prepared professionally and accurately Follow up with customers regarding updates and ongoing enquiries About the Candidate Skills Experience Experience with aluminium windows and doors or estimating software such as LogiKal or V6 Strong organisational skills with excellent attention to detail and accuracy Excellent written and verbal communication skills with a professional approach Ability to work independently and as part of a team in a fast-paced environment Proficient in Microsoft Office applications Strong customer service skills Friendly polite and positive attitude at all times Willingness to learn new products and technical information Self-motivated and proactive Desirable Skills Knowledge Knowledge of aluminium products and glazing systems Previous experience within the fenestration industry Ability to interpret customer surveys drawings plans and section drawings related to aluminium glazing systems Employment Type : Full-Time Experience: years Vacancy: 1

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