EUC Engineer

Overview

In this EUC Engineer role, you will deliver endpoint services for a major technology transformation, focusing on modern Windows management and migration. You’ll work with cross-functional teams to prepare and move users and devices, ensure security and compliance, and automate repeatable processes at scale. The role offers hands-on engineering, testing, and early-life support in a public-sector transformation context. You will contribute to a secure, reliable, and user-centered endpoint experience.

Pay / Benefits

• Autonomy to develop and grow
• Exciting project work
• Flexible working
• Private medical insurance
• Pension salary exchange with employer contribution
• Volunteer days

Responsibilities

• Configure and manage Microsoft Intune enrolment, compliance, configuration, update and app deployment policies
• Design and test Windows Autopilot profiles and provisioning processes
• Implement Entra ID Join patterns and modern device-registration approaches
• Develop repeatable enrollment, configuration and validation processes for Windows devices
• Prepare endpoint pilots and migration waves with defined user/device cohorts
• Plan device migration considering user-state, profiles, apps, and data
• Deploy, configure and troubleshoot packaged apps, scripts and endpoint configurations
• Manage endpoint dependencies (certificates, VPN, security controls, CA)
• Configure endpoint security (Defender for Endpoint, BitLocker, device compliance)
• Investigate and resolve complex Windows/endpoint issues; analyze logs and diagnostic data
• Analyze readiness data ahead of migrations; identify and fix defects pre-cutover
• Support migration cutover and early-life support periods
• Automate repetitive tasks using PowerShell and Microsoft Graph
• Produce configuration records, runbooks, and operational procedures
• Support knowledge transfer and handover to operations and support teams
• Collaborate with service transition teams to ensure operability and readiness
• Contribute to lessons learned and continuous improvement across waves

Key requirements

• Strong hands-on experience with Microsoft endpoint technologies
• Experience with Microsoft Intune, Entra ID Join and Windows Autopilot
• Extensive Windows endpoint administration and troubleshooting
• Experience designing Intune policies (security, compliance, update, app deployment)
• Experience provisioning and migrating Windows devices at scale
• Experience delivering endpoint migrations across multiple user/device cohorts
• Understanding of Windows profiles, user state, apps and provisioning
• Application-packaging and deployment experience
• PowerShell and Microsoft Graph automation experience
• Knowledge of Defender for Endpoint and endpoint security controls
• Understanding of BitLocker, certificates, VPN and Conditional Access dependencies
• Ability to analyse logs/diagnostic data to identify root causes
• Experience supporting pilots, migration waves, cutovers and early-life support
• Strong troubleshooting and documentation skills
• Customer-support and clear communication skills
• Hands-on problem solving
• Structured troubleshooting approach
• Proactivity in automation and continuous improvement
• Microsoft Intune
• Entra ID Join
• Windows Autopilot

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