Field Service Manager - £55,000 A Year
Professional Technical Ltd ·
Our multi award winning facilities management client are looking to develop their senior management team with this great opportunity. We are seeking a Field Service Manager to lead a team of engineers working on Automatic and Industrial Doors covering the North West.
This amazing opportunity would suit somebody who has a background in managing a team in a Supervisor/ Team Leader role looking to make that next step. This role is new to the market due to continued growth of the company, and is definitely one not to be missed.
The role involves managing workloads, call-out rotas, performance monitoring, and ensuring service level agreements are consistently met. With this comes with a generous salary and great benefits package of £55,000 basic salary, door to door payments, company van, 25 days holiday plus stats, company performance related bonus paid annually - private medical care - including dental.
ResponsibilitiesLead and supervise a team of door engineers, providing day-to-day support, guidance, and developmentOversee planned preventative maintenance (PPM) and reactive work for automatic and industrial doorsProvide technical support for complex faults, installations, or major incidentsCoordinate engineer workloads, call-out rotas, and labour utilisationMonitor KPIs, service levels, and ensure high standards of customer serviceEnsure accurate recording of service reports, timesheets, and job completion dataManage holiday planning, absence cover, and conduct performance reviewsInvestigate and report accidents, near misses, and disciplinary issues following company policySupport training and development to ensure engineers stay up-to-date with technical and industry standardsMonitor parts and material usage, reporting any budget variancesRequirementsProven experience managing or supervising a team of engineers in the door industryStrong technical knowledge of Automatic & Industrial Doors (installation, maintenance, fault-finding)Experience delivering PPM schedules and reactive maintenance programmesExcellent leadership, communication, and organisational skillsStrong problem-solving and technical support capabilitiesCompetent IT skills for reporting and service documentationBenefitsBasic salary - £55,000 Company VanAnnual company performance related bonusPrivate healthcare - Including dental - for use of family members alsoDoor to Door payments25 days holiday + statsMarket leading training