Field Service Technician
Think Specialist Recruitment · Hemel Hempstead, England ·
Job Description Do you enjoy being hands-on, solving technical problems and dealing with customers? We're looking for a Field Installation & Technical Support Engineer to join a rapidly growing business in Hemel Hempstead.
This is an exciting opportunity to join a company that is at an exciting point in their growth. The role as a technician will give you the opportunity to travel both across the UK and internationally. This is a varied role where no two days are necessarily the same - one day you could be installing and commissioning new equipment and the next diagnosing a connectivity issue or carrying out preventative maintenance.
If you are looking for a new role with a business that can offer real opportunity for progression then this is the role for you. You must be a driver for this position. Hemel Hempstead Depo & Field-based, with travel to customer sites.
You must be a driver for this position. Hemel Hempstead Depo & Field-based, with travel to customer sites. Duties to Include: Installations and collections Deliver and install equipment on customer sites Collect and replace faulty machinery Accurately record installations, assets and customer information.
Maintain & troubleshoot Carry out preventative maintenance, calibration, upgrades and repairs both in the warehouse and out in the field. Diagnose and resolve hardware, software, connectivity and configuration issues. Monitor system alerts and connectivity.
Customer care Be a professional and friendly face for customers. Communicate clearly with customers and internal teams. Keep accurate records of visits, repairs and customer interactions. Candidate
Requirements
Technically curious and a natural problem solver Organised and reliable Comfortable working independently and managing your own workload Customer-focused with excellent communication skills Confident troubleshooting hardware, software and connectivity issues Detail-oriented when it comes to documentation and systems Happy working in a role that involves regular travel and hands-on work