FM Performance Manager
Empro Consultants · Birmingham, England ·
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Job Title: FM Performance and Reporting Manager
Location: Birmingham
Salary: up to£300.00 Per Day
Frequency of the role: 3-4 times per week
Contract Type: 3 Month Interim contract
Overview of the role:
We are looking for an experienced FM Performance and Reporting Manager to lead the performance measurement, data analysis, and reporting within our Facilities Management (FM) department. Youll play a key role in optimising service delivery, managing relationships with service providers, and ensuring alignment with strategic goals and SLAs.
Key Responsibilities:
- Develop performance management frameworks and track FM service performance against SLAs.
- Create performance reports for leadership on metrics such as cost, service delivery, and sustainability.
- Analyse vendor performance and ensure contract compliance.
- Identify opportunities for process improvement and drive innovation in reporting.
- Support budgeting, financial tracking, and compliance with health and safety regulations.
- Strong FM knowledge and performance frameworks experience.
- Proficiency in data analysis, Excel, Power BI, Tableau, and FM systems (CAFM/CMMS).
- Excellent communication, analytical, and organisational skills.
Qualifications & Experience:
- 5+ years of experience in performance management, data analysis, or reporting in FM or a related field.
- Familiarity with FM systems and reporting tools; certifications in FM (IFMA, BIFM) are a plus.
Exciting interim position to supporting an outstanding business.
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