Focal Network Engineer

Focal Network Engineer, Leeds We are looking for a Focal Network Engineer to act as the dedicated technical lead for a strategic Higher Education customer. This customer-facing role combines enterprise networking expertise, technical leadership, service ownership, and consultancy.

You will be the primary technical point of contact, providing guidance across operational support, network transformation projects, and strategic planning. A key focus of the role will be supporting the customer's transition from a Cisco-based environment to Juniper Mist managed networking while ensuring the performance, resilience, and security of the existing network estate.

Key Responsibilities Act as the trusted technical advisor and primary escalation point for a major customer. Lead technical discussions, workshops, service reviews, and governance meetings. Oversee network operations, service performance, resilience, and security.

Manage complex technical escalations and coordinate resolution activities. Drive service improvement initiatives and maintain technical standards. Support network transformation, refresh, and migration programmes. Contribute to architecture decisions, technology roadmaps, and technical governance.

Produce technical reports, risk assessments, and service improvement plans. Mentor engineers and share networking best practices across teams. Required Skills & Experience Strong Cisco enterprise networking experience. Advanced knowledge of routing, switching, and wireless networking.

Experience supporting complex enterprise or campus network environments. Cisco ISE and Network Access Control (NAC) expertise. Strong troubleshooting and technical escalation skills. Experience supporting WAN, LAN, and wireless infrastructures. Understanding of network security principles and ...

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