Front Of House Manager
ODGroup. ·
ODGroup is a leading office interiors company based in the City of London, operating across both traditional construction and design this role cannot be performed remotely. Key Responsibilities Reception / Front of House Take full ownership of the front of house reception area and meeting rooms, ensuring they consistently reflect a professional and welcoming environment.
Manage incoming telephone calls to the main switchboard in a professional and efficient manner. Welcome and host visitors, ensuring a first-class experience at all times. Coordinate meeting room bookings, ensuring all spaces are well presented, organised, and ready for use.
Manage catering and refreshments for meetings and events, including drinks, breakfast, and lunch arrangements where required. Administration Maintain office supplies including stationery, coffee, paper, and other consumables to ensure smooth day-to-day operations.
Manage incoming and outgoing post and courier services, including arranging taxis when required. Organise staff birthday cards and cakes, helping to maintain a positive and inclusive office culture. Support the Group HR Director with the planning and delivery of internal events and company socials.
Provide ad hoc administrative and PA support to the senior leadership team as required. Additional Responsibilities Support the Marketing and Digital Manager with social media activity across LinkedIn, Instagram, and X (Twitter).
Assist the Head of Sustainability with the recording and tracking of carbon footprint data relating to office operations and business activity. Initial setup up of new starters IT (laptop, email etc.) Skills and Experience Required A qualification in Business Administration (NVQ, diploma, or equivalent) is desirable.
A friendly, confident, outgoing, and highly presentable individual who enjoys being the face of the business. Proactive, self-motivated, and willing to take initiative and “get stuck in” to support the wider team. Excellent written and verbal communication skills in English are essential.
Strong proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel. Excellent organisational and time management skills with strong attention to detail.