Frontline IT Support Engineer (1st Line)

Arc · Yateley, England ·

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Arc is a leading IT MSP based in the UK, seeking a 1st Line Helpdesk Engineer to provide remote and in-person support. You will be the first point of contact for IT issues, delivering high-quality customer service while resolving common incidents.

In this role you will support Windows and Microsoft 365, contribute to knowledge bases, and participate in on-call shifts to provide 24-hour coverage. The position offers a dynamic environment and opportunities for professional development.

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