Funeral Director

Dignity Funerals · East Grinstead, England ·

from 31k £/yrFull-timeDriving licence
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Position: Funeral Director Location: Chappell & Rice Funeral Directors, East Grinstead Job Type: (Full-time, permanent) Salary: £30,854.12 per annum including additional payments We're looking for an experienced and compassionate individual to join our team as a Funeral Director at our Chappell & Rice Funeral Directors , East Grinstead .

You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an essential role in engaging with the local community and building trusted relationships.

Why This Role Matters This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You'll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.

Your Impact and Responsibilities As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You'll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for.

From the first meeting to the day of the funeral and beyond, you'll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans. As a Funeral Director,

you will

Lead funeral services with professionalism and attention to detail Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated Offer a consultative approach - helping families explore available options and understand what's possible Collaborate with arrangers, specialists, FDs and care teams Support the team in managing the diary, resources and records Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development Support with local community engagement and promotion of the brand you represent - build relationships with care homes, celebrants and local religious and ethnic groups.

Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination. Skills and Knowledge We're looking for someone with/is: Previous experience leading funerals, working with the deceased and supporting families.

A Full UK Driving Licence (essential). In-depth knowledge of funeral processes, ...

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