Gallery Manager
Arts Council England · London, England ·
Full time40k-50kThu, 20 Aug 2026 "> published - Thu, 20 Aug 2026Job SummaryWe are seeking a passionate, talented, and experienced operational manager to join our growing team of Gallery Managers. This pivotal role supports the Head of Operations in delivering a world-class visitor experience—welcoming up to 7 million visitors each year.
Job DescriptionWith the recent redevelopment of the Sainsbury Wing entrance, enhancements to our public realm and visitor amenities, and the creation of a new Supporters' House, Learning Centre, and upcoming Research Centre and Project Domani, this is a uniquely exciting time to become part of our team.
We are seeking a passionate, talented, and experienced operational manager to join our growing team of Gallery Managers. This pivotal role supports the Head of Operations in delivering a world-class visitor experience-welcoming up to 7 million visitors each year. As a Gallery Manager,
you will
- Lead the day-to-day operational delivery of safety and visitor services, ensuring a seamless and welcoming experience for all visitors. - Be responsible for real-time deployment of staff and resources, including queue and capacity management. - Work closely with a wide range of internal teams including Hosts, Security, Fire, Health & Safety, Retail, Catering, Exhibitions, Commercial Services, and Learning. - Operate independently as the senior manager on-site, ensuring the safety, well-being, and enjoyment of all Gallery users. - Manage complex, fast-moving situations with resilience, sound judgment, and adaptability.
About You To thrive in this role, you'll need: - Proven experience in operational management, ideally in a Gallery, museum, or similar high-footfall public environment. - Strong working knowledge of fire and security procedures and systems. - Exceptional interpersonal and leadership skills. - The ability to stay calm and make sound decisions under pressure. - Availability to work weekends and evenings on a rota basis.
Job OverviewJob Title: Gallery ManagerSalary: 40k-50k Hours: Full time Role: Customer ServiceContract: PermanentClosing date: Sun, 06 Sep 2026 Location: London|view on Google Maps Job: Gallery ManagerJob: Gallery ManagerOrganisation: The National GalleryPostcode: WC2N 5DNHow to ApplyPlease apply directly on The National Gallery website by 11:59pm on the closing date.
Contact name: Recruitment National GalleryContact email: [email protected]About The National GalleryThe National GalleryFind out more