General Manager
Appcast ·
Grade: RCS HContract Type: Permanent – Full TimeLocation: Worksop – S80 3FYAt DHL Supply Chain, we don't just move products – we power some of the UK's most recognisable brands to deliver for their customers every single day.
We're now looking for a General Manager to take full ownership of a large, complex and high-performing warehouse operation, leading from the front in a fast-paced, multi-customer environment where no two days are the same.
This is a role for a proven leader who thrives on scale, challenge and impact. You'll be trusted to run the site as your own – shaping the culture, strengthening customer relationships, and driving operational excellence across a 350,000 sq ft facility.
With a strong, established team already in place and ambitious plans ahead, this is a rare opportunity to step into a pivotal leadership role within one of the world's leading logistics providers. A TYPICAL DAY MAY INVOLVELeading the end-to-day warehouse operation across inbound, storage, picking, packing, and dispatch within a large-scale, multi-user facilityBuilding and maintaining strong relationships with key customers ensuring consistently high CXM scores and service deliveryDriving operational performance across a 350,000 sq ft site, balancing productivity, cost, and service across multiple customer contractsEngaging, coaching and leading a well-established team of 450+ colleagues, creating a high-performance and safety-first cultureNavigating the complexities of an Upper Tier COMAH environment, ensuring compliance, risk management and safe operational practicesLeading commercial activities such as pay negotiations and aligning operational delivery with contractual expectationsManaging change and peak planning (including site integrations and seasonal spikes), ensuring stability through periods of disruption THIS ROLE WOULD SUIT PEOPLE WHOHave proven experience leading large-scale warehouse operations, ideally within complex, multi-user environmentsAre confident making autonomous decisions and taking full ownership of site performance and customer outcomesThrive in balancing competing customer expectations while optimising space, productivity and operational efficiencyBring resilience and adaptability, with the ability to lead through change, ambiguity and periods of disruptionAre strong relationship builders, able to influence senior stakeholders and maintain high levels of customer satisfactionHave a track record of driving engagement, culture and performance across large, diverse teamsIdeally have knowledge of COMAH or regulated environments, or the technical capability to quickly adapt to themWHY JOIN US?Access to the company car or car allowance schemeJoin our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contributionFree confidential 24/7 GP consultationsHundreds of retail and lifestyle discountsAffordable loans, savings schemes and free mortgage adviceVisit to learn moreWHO WE AREWe're the global leaders in supply chain management with 188,000 people in over 50 countries.
Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACEAt DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 24th August 2026.
Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date.
To ensure your application is considered we recommend submitting it as early as possible. #DSCUKICFJob SummaryJob number: 42692Date posted : 2026-08-03Profession: OperationsEmployment type: Permanent