General Manager
NFP People · Banbury, England ·
Overview
In this General Manager role, you will lead Wardington House, a 45-resident nursing home with a dementia-focused, dignity-centred ethos. You will work with owners and a skilled management team to sustain excellent resident and family experience while strengthening governance, regulation, and commercial performance. You will oversee operations, people, culture, quality, and risk, ensuring a safe, welcoming, and compliant environment. This is an opportunity to shape the next chapter of an established, values-driven home with a loyal staff team and strong identity.
Responsibilities
- Overall operational and business management of the Home
- People and culture leadership
- Regulation and compliance (CQC and adult social care)
- Finance and HR oversight
- Quality and risk management
- Facilities, catering, and housekeeping leadership
- Marketing and resident/family experience
- Collaboration with Head of Nursing and senior management team
Key requirements
- Senior management experience, preferably in care/homecare or regulated healthcare
- Good working knowledge of CQC requirements and adult social care regulation
- Competence for CQC Registered Manager status
- Strong operational and commercial management capability
- Empathy, thoughtful leadership and commitment to residents, families, and staff
- kindness
- empathy
- intelligent and thoughtful
- CQC regulatory knowledge
- regulatory compliance
- financial management
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