Governance Officer

Governance Officer Salary: £36,874 per annum Location: Aylesbury - Hybrid, with office attendance required every Wednesday and Thursday Contract: Fixed-term maternity cover until 4 January 2028 Hours: Full time, 37 hours per week Are you looking for an exciting opportunity to make a difference in the housing community?

We're on the hunt for a dedicated and enthusiastic Governance Officer to join our Governance team at Fairhive! If you enjoy helping others, working in a supportive environment and contributing to meaningful work, this could be the perfect role for you.

About the role... As a valued member of our Governance team, you'll provide practical administrative and operational support across a varied range of governance activities. Your work will help us maintain accurate records, meet important deadlines and promote strong governance throughout Fairhive.

You'll maintain company registers and corporate records, coordinate information for organisational plans and compliance activities, and provide procurement administration support. You'll also help manage MP enquiries, customer compliments and other governance-related information across the organisation.

A key part of the role will involve investigating and handling Stage 1 complaints. You'll review relevant evidence and prepare clear, accurate and resident-focused responses within the required timescales. You'll also support the timely maintenance of the Master Risk Register, keeping information accurate and escalating significant or emerging risks promptly.

You'll be responsible for the corporate sealing of documents and maintaining the associated registers. You must therefore be available to attend the office every Wednesday and Thursday, as well as on an ad hoc basis when urgent document sealing is required.

About you... We're looking for someone with strong written and verbal communication skills, good IT skills, and excellent organisation, administration, time-management and prioritisation abilities. You'll be comfortable working within established procedures, handling detailed information and building effective relationships with colleagues, customers, Board and Committee Members, professional advisers and suppliers.

For more information, please refer to the attached job description. About us... At Fairhive Homes, we're driven by a simple yet powerful vision: "Homes for Living, Communities for Life." This isn't just what we do; it's what...

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