HCD Content Designer

HCD Content Designer An experienced HCD Content Designer is required to lead content strategy and design across a major digital programme. You will work independently, influence stakeholders, shape content decisions and embed content design throughout the product and service design life cycle.

Key Responsibilities

Lead content planning from discovery through to delivery Integrate user research and usability testing into content decisions Design content structures, navigation and information architecture (IA) Facilitate stakeholder engagement and co-design workshops Work with design and technical teams on CMS and content tooling Measure content performance and iterate using user feedback and analytics Essential

Skills & Experience

Content Design and Content Strategy Human-Centred Design (HCD)/User-Centred Design (UCD) and Design Thinking User Research and Usability Testing Information Architecture and Content Modelling Stakeholder Management and Workshop Facilitation UX Design and Content Management Systems (CMS)

Desirable

Central government, local government or public sector digital transformation experience Experience working to the GDS Service Standard/NHS service standards Inside IR35 - remote - monthly travel Ideal backgrounds: Senior Content Designer, Lead Content Designer, Content Strategist, or Service Designer with strong content design expertise. To apply, please send your CV to Andy Scholes at Xpertise Recruitment. ...

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