Head of Operations – Electronics / Engineering Manufacturing

About Elite Interfaces We design, supply and manufacture bespoke test solutions and services for the electronics manufacturing industry. Our work includes in-circuit and functional test, flash programming, flying probe support, test fixtures, interfaces, software and automated handling solutions.

We are looking for a practical manufacturing leader to take overall responsibility for operations at our Reading facility, covering Production, Operations Planning, Product Development, Quality, Health & Safety, Procurement and Stores.

As a key member of the management team, you will turn customer demand and business priorities into realistic operating plans, aligning people, materials, equipment and suppliers to deliver the right specification, quality, cost and timing.

You will help shape business decisions and give the Managing Director a clear view of performance, risks, capacity and investment needs. You will lead through Production Managers and functional leads, giving them clear priorities, resources and accountability while enabling them to manage day-to-day work.

What you will do Lead and develop the operations team: set objectives, coach managers, review performance, recruit and build skills, and address underperformance fairly. Build operating and capacity plans from the sales pipeline and order book, covering labour, skills, materials, equipment, subcontracting and delivery dates.

Work with Sales and the Technical Estimator to confirm achievable commitments. Coordinate Design, Data Preparation, Software and Production so that reviews, drawings, job instructions, CNC programs, bills of materials and customer requirements are ready before manufacturing progresses.

Run regular operations reviews, resolve constraints and provide clear reporting on delivery, safety, quality, productivity, costs, stock, suppliers and customer-critical work. Control operational budgets, purchasing, overtime, scrap, rework, subcontracting and capital spending within agreed authority.

Recommend recruitment, training, maintenance and investment, and escalate significant risks or variances. Lead effective use and improvement of the ERP system. Improve workflow and productivity through practical methods such as visual management, 5S, standard work, skills matrices and lessons learned.

Maintain and improve the quality management system, including document control, audits, management reviews and corrective actions. Investigate defects, non-conforming work and customer complaints, tackling their root causes.

Lead Health & Safety through effective risk assessments, safe working methods, training, inspections and incident reporting. Ensure equipment and workplace controls are safe and maintained, covering machinery safety (PUWER), hazardous substances (COSHH), manual handling, PPE, fire safety and emergencie...

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