Hire Desk Manager

Driver Hire · Higham, England ·

32–35k £/yr
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  • Hire Desk Manager
  • Pay rate: £32,000 - £35,000 + bonuses
  • Contract: Type: Tempoary to Permanent
  • Location: Bury St Edmunds
  • Start Date: ASAP

We are looking for Hire Desk Manager to start ASAP for our client based in Bury St Edmunds, with all the support from our experienced Driver Hire team.

  • The successful Hire Desk Manager will receive:
  • £32,000 - £35,000 depending on experience
  • Depot performance bonuses up to £5,000 per year
  • Overtime paid at x1.5
  • 22 days holiday + bank holidays

+1 holiday day per year of service.

Guaranteed 45hrs per week per day.

Referral Bonus - Introduce a friend to us and you receive a bonus!

What to expect as a Hire Desk Manager :

Working Monday to Friday on a 45hr week you will have the following duties:

Lead and manage the day-to-day operation of the Hire Desk and Transport function.

Recruit and develop team members & ensure adequate staffing cover.

Drive add-on sales by promoting selling of consumables and accessories.

Oversee stock control of consumables and resale items, ensuring availability and re-ordering where required.

Ensure accurate and timely processing of on-hires, off-hires, exchanges, and transport activity using company systems.

Monitor transport performance to ensure deliveries and collections meet agreed timescales.

Resolve customer queries & hire issues efficiently.

Work closely with the Workshop Manager to manage equipment availability and hire readiness

Review key reports (hire, credit notes, live hire, customer).

Ensure full compliance with Health & Safety standards and safe systems of work.

  • As a Hire Desk Manager you must:
  • Experience managing a hire desk
  • Strong people management
  • Focus on revenue growth and add on sales
  • Organisational and administrative skills
  • Ability to work under pressure
  • Strong communication skills with staff & customers

Good understanding of Health & Safety responsibilities.

Have no more than 6 effective penalty points.

No DG, DD or IN endorsements.

Call us now on 01284 766722 or apply below - shifts available immediately!

This position is commutable from Stowmarket, Newmarket. Ipswich, Needham Market and other areas nearby to Bury St Edmunds.

Join the leading driving agency - 97% of our drivers say they're proud to work with us!

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