Hotel Manager
The People Pod · Newcastle upon Tyne, England ·
Job Description Ready to Leave the 24/7 Hotel Environment Behind? Newcastle City Centre | £37,000-£40,000 Basic + 10% Bonus + Excellent BenefitsYou've mastered the art of delivering exceptional guest experiences. You've led busy teams, handled last-minute challenges, balanced operational demands, exceeded guest expectations and maintained impeccable standards-even when the hotel is at full occupancy.
But perhaps you're ready for a role where you can still do what you love... without the constant late nights, split shifts and every-weekend working. This Could Be Your Next Move. We're looking for an experienced Hotel Manager, Operations Manager, Duty Manager, Front Office Manager, Guest Services Manager or Assistant Hotel Manager to lead a premium, customer-focused operation in Newcastle city centre.
This is an opportunity to take your hospitality leadership experience into a vibrant residential environment where service, community and operational excellence are at the heart of everything. You'll still lead people. You'll still create exceptional customer experiences.
You'll still run a large, fast-paced operation. You'll simply enjoy a better work-life balance while doing it. What You'll Be DoingAs the senior leader on site, you'll take ownership of the day-to-day operation, leading from the front and setting the standard for service.
You'll be a visible presence, supporting your team, engaging with residents, solving problems and ensuring every interaction reflects a five-star experience.
Your responsibilities will include
Leading, coaching and developing a customer-focused teamDelivering an outstanding resident experience with hotel-level serviceDriving operational excellence and maintaining exceptional building standardsManaging day-to-day performance, compliance and Health & SafetyBuilding a positive, engaging culture where people enjoy coming to workCreating a welcoming community through resident engagement and eventsTaking ownership of operational performance, budgets and service deliveryWho We're Looking ForWe're keen to hear from candidates with management experience in: HotelsBoutique HotelsAparthotelsServiced ApartmentsHospitalityLeisure or Guest AccommodationYou'll be someone who: Leads from the front and enjoys being visibleHas a genuine passion for guest service and developing peopleBuilds high-performing, motivated teamsThrives in fast-paced operational environmentsMaintains exceptionally high standardsEnjoys taking ownership and making decisionsMost importantly, we're looking for someone with warmth, presence and natural leadership-someone who creates memorable guest experiences and inspires their team to deliver exceptional service every day.
What's In It For You?£37,000-£40,000 basic salary10% annual bonusBetter work-life balance than most hotel management rolesA varied leadership position where no two days are the sameExcellent benefits packageGenuine long-term career progression within a growing premium brandThe opportunity to apply your hospitality expertise in a fresh, rewarding environmentIf you've built your career delivering exceptional guest experiences and leading hotel teams-but you're ready for a fresh challenge where your hospitality skills are truly valued-we'd love to hear from you. Apply today with your CV.