Housing Advisor

As a Housing Advisor in within the borough, you'll play a key role in helping individuals and families navigate housing options and resolve issues. Your work will ensure the smooth delivery of housing services within the public sector, making a real difference in the property department.

Client Details

The Local authority operates within a borough of over 300,000 residents in London

Description

• Provide advice and support to individuals on housing options and services.
• Assist with applications for housing and related services.
• Maintain accurate records and documentation of client cases.
• Liaise with other teams and organisations to address housing needs.
• Handle enquiries and resolve issues promptly and professionally.
• Ensure compliance with relevant policies and procedures.
• Conduct assessments to determine housing eligibility and priorities.
• Provide guidance on tenancy agreements and housing rights.

Profile

A successful Housing Advisor should have:

• Experience in providing housing advice or working in a similar role.
• Knowledge of housing legislation and policies.
• Strong organisational and communication skills.
• The ability to work effectively with diverse client groups.
• Proficiency in maintaining accurate records and case management systems.
• A proactive and problem-solving approach to client needs.

Job Offer

• Hourly pay of 20.00 to 22.00, dependent on the level of experience.
• Temporary position offering flexibility in Brixton.
• Opportunity to contribute to meaningful public sector work in housing.

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