Housing Support Worker - £13.8 - £17.5 An Hour

We are currently recruiting for a Housing Support Worker for a 3‑month temporary placement based in Stoke‑on‑Trent (ST4), supporting a Life House project delivered by one of our Housing Association clients. This opportunity may be a strong fit if you have experience supporting adults with complex needs within supported housing or floating support services.🏠 Role OverviewPosition: Housing Support WorkerLocation: Stoke‑on‑Trent (ST4)Contract: Temporary - 3 monthsHours: Full time, 37.5 hours per weekPay:£13.79 per hour (PAYE)£17.47 per hour (Umbrella)Disclosure: Enhanced DBS with Adults Barred List (required)Lone Working: Yes⏰ Working PatternThis role operates on a rolling rota including evenings and weekends:Week 1: 8am - 4pmWeek 2: 9am - 5pmWeek 3: 2pm - 10pm👥 Key ResponsibilitiesProviding support to adults (18+) with complex needs within supported accommodation and/or floating supportManaging a caseload of 8-9 service users, delivering approximately 5 hours of support per client per weekDelivering person‑centred support plans to promote independent living and move‑on into permanent accommodationSupporting service users with: Appointments and welfare checksTenancy sustainment and housing‑related mattersBenefits support (including Universal Credit and PIP)Budgeting, daily living skills, and community engagementWorking closely with statutory and voluntary agencies to prevent tenancy breakdownMaintaining clear and accurate case notes, records, and outcomes in line with organisational policies and data protection requirements✅ Ideal ExperienceExperience supporting individuals with complex or multiple needsA strong understanding of safeguarding procedures and reporting requirementsConfidence working independently as well as within a multi‑disciplinary teamStrong communication and organisational skillsFlexibility to work on a rota basis

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