Influencer & Community Manager

Overview

In this role you drive end-to-end influencer partnerships and community engagement to make brands come to life through creator content and conversations. You will translate global strategies into locally relevant activity across the UK & Ireland, coordinating with Brand, Media, and PR teams.

You’ll shape content ecosystems, monitor trends, and use AI tools to unlock scalable growth. This position offers hands-on delivery with a focus on ROI, risk management, and long-term advocacy beyond campaigns. You will collaborate across functions to build authentic, platform-native content and meaningful consumer connections.

Pay / Benefits

• Flex4Me fund
• Double Match Pension
• Private Medical Insurance
• 25 days holiday
• onsite gym
• Onsite Costa Coffee

Responsibilities

• Lead influencer, KOL, and expert strategies with local execution and ROI focus
• Identify, vet, and onboard creators across micro to celebrity tiers
• Manage creator relationships and end-to-end campaign delivery (briefing, content, rollout, budget, performance analysis)
• Drive community engagement and advocacy across platforms with real-time conversations
• Develop and enforce community guidelines, response frameworks, and escalation protocols
• Collaborate on social-first content strategy and cross-channel amplification
• Monitor social listening, identify trends, translate insights into actionable recommendations
• Ensure content/partnerships comply with brand guidelines and UK advertising regulations

Key requirements

• Experience in influencer marketing, creator partnerships, or social media
• End-to-end campaign management with reporting
• Strong understanding of UK creator landscape and platform dynamics
• Ability to connect creator storytelling with broader brand engagement
• Data-driven mindset with performance analysis and optimization
• Budget management and delivering measurable results
• Balance of strategic thinking and hands-on execution
• Strong communication and collaboration in multi-stakeholder environments
• Genuine enthusiasm for Consumer Goods and staying updated on trends
• Right to work in the UK from Day 1 without sponsorship
• collaboration
• communication
• adaptability in a fast-paced environment
• influencer marketing
• creator partnerships
• data analysis and performance optimization

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