Infrastructure Engineer (Network)

Overview

In this role you ensure a secure, efficient and reliable digital infrastructure across hospital and community sites to support staff access to critical information. You will work within the Digital Services Infrastructure Team to deliver services that meet NHS standards and security guidelines, while contributing to upgrades and enhancements. You’ll tackle complex incidents and projects that improve availability and resilience. This is a hands-on, cross-functional role with a clear impact on patient care through robust infrastructure.

Pay / Benefits

• flexible working hours
• on-call rota
• commitment to education and career development

Responsibilities

• Deliver infrastructure services in line with SLAs and manage incidents/requests
• Deploy, maintain, monitor, and troubleshoot servers, networks, telephony, and related hardware/software
• Ensure infrastructure meets NHS security standards, DSPT Toolkit requirements, and Cyber Security guidelines
• Contribute to technical projects, upgrades, patching, and improvements
• Proactively monitor and alert to minimize downtime and maintain performance
• Specialist knowledge in Server/Storage and generalist knowledge across other infrastructure domains

Key requirements

• Degree level or equivalent experience in a computer-based discipline or relevant subject
• Appropriate certificated vendor training on maintaining the relevant infrastructure system
• Technical knowledge of network systems
• ITIL Foundation qualification
• Excellent communication skills to explain technical issues to non-technical staff
• Strong interpersonal skills
• Prioritisation under changing demands
• Documentation skills
• Knowledge of SD-WAN, Wifi, NAC
• TCP/IP, DNS, DHCP and messaging systems
• Config/Support of Load Balancers

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