Installations Coordinator

Location: Sutton Coutenay, Abingdon Salary: £28,000 - £30,000 We are looking for an organised and proactive Installations Coordinator to join our Projects Team. You will play a central role in planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations.

Responsibilities

Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop and maintain detailed project plans, schedules and resource plans using standard PM tools Track project milestones, deliverables, and budgets, proactively identifying and escalating risks to the relevant stakeholders Liaise with technical engineers, third-party vendors, and internal teams to ensure resource availability and alignment throughout the project lifecycle Support the Head of Projects on larger, complex projects as required Coordinate the deployment and onboarding of business telephony and UC solutions Oversee porting processes, number management, and configuration handover, ensuring all documentation is complete and signed off Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills Required: Essential 2+ years of project coordination or delivery experience within an IT MSP, telecoms, or technology services environment Demonstrable experience coordinating IT infrastructure or telephony/UC deployment projects Excellent communication skills and strong attention to detail Proficiency with project management and/or PSA tools (e.g.

ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such as Evonex, Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation, AgilePM, or equivalent project management qualification (or working towards) Experience...

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