Interim General Manager

Interim General Manager | Dynamic Retailer | Competitive Fixed-Term Package Our client is seeking an experienced Interim General Manager to provide leadership, stability, and commercial direction within a fast-paced big box retail environment.

This is an exciting opportunity to join a business undergoing significant change and investment. The successful candidate will take full operational responsibility for a large-format retail operation, driving performance, leading teams through change, and delivering an exceptional customer experience while ensuring strong commercial results.

Culture fit is extremely important. We are looking for a highly visible and hands-on General Store Manager with a positive, engaging style who can quickly build credibility with teams, inspire performance, and create momentum from day one.

The ideal candidate will have a proven track record of leading large-scale retail operations and delivering results in high-volume, customer-focused environments. Experience within big box, discount, convenience, supermarkets, fashion, DIY, Garden Centres, would be highly advantageous.

The Role as our new General Manager As Interim General Manager, you will assume responsibility for all aspects of site performance, ensuring operational excellence while delivering key commercial and people objectives.

Key responsibilities include

Providing strong day-to-day leadership across all operational functions Creating a positive, engaging, and high-performing culture Driving sales, profitability, and operational KPIs Setting clear expectations around service, standards, and execution Managing budgets, forecasting, costs, and overall P&L performance Developing and coaching leadership teams to maximise performance Ensuring exceptional customer service standards throughout the business Building effective relationships with senior stakeholders and support functions Driving compliance, health & safety, and operational best practice Leading through periods of change, transformation, or transition Supporting local marketing initiatives and sharing business successes The Ideal GM: We are seeking a proven General Manager, Store Director, Regional Operations Leader, or Senior Retail Operations Manager with: Extensive experience operating within high-volume retail environments Strong commercial and financial acumen with full P&L responsibility A track record of delivering operational improvements and business turnaround initiatives Exceptional leadership and people development skills Experience managing large teams and complex operations A hands-on, visible management style

Report this job