IT Acquisitions Engineer

Overview

As an IT Engineer at mydentist’s Support Centre, you will ensure reliable infrastructure, hardware, and connectivity for the organisation’s sites. You’ll maintain inventories, support new site servers, and handle data protection requests, all while collaborating with a supportive team. The role offers hybrid working and clear paths for development within a leading NHS/private practice network. You’ll contribute to shaping efficient IT services that support dental practices and patient care. This is a chance to grow your technical skills in a mission-driven healthcare setting.

Pay / Benefits

• Competitive salary
• Holidays rising to 27 days per year with service (plus bank holidays)
• Annual Support Centre bonus scheme
• Health and wellbeing benefits (virtual GP and EAP)
• Discounts at cinemas, retailers, restaurants, and coffee chains
• Recognition schemes like Support Centre Heroes and service awards

Responsibilities

• Ensure delivery of infrastructure services, hardware, and connectivity across the Support Centre, field and practice estate
• Maintain inventories of equipment at the Support Centre and Practice sites
• Assist in building and deploying new site servers and IT equipment
• Handle SARs (data protection) requests from Data Protection and support centre teams
• Provide ad hoc technical expertise, e.g., AV equipment in meeting rooms

Key requirements

• Previous experience in an IT helpdesk role (1st or 2nd line)
• Hands-on IT experience and flexible/adaptable approach
• Good communication skills
• Ability to prioritise workload
• team collaboration
• strong communication
• adaptability
• infrastructure services
• hardware and connectivity
• site servers and IT equipment

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