IT Apprentice

IT Apprentice – Level 3 Information Communications Technician Location: Redditch, Worcestershire Salary: £25,000 per annum Hours: 35 hours per week, Monday to Friday Contract: Full-time Apprenticeship Length: Fixed Term (18 months) Training Provider: LearnTech Expected Start Date: November/December 2026 Kickstart Your Career in IT with McHale Komatsu!

Are you passionate about technology, enjoy solving problems and looking for an opportunity to start your career in IT? We have an exciting opportunity for an enthusiastic and motivated IT Apprentice to join our team at McHale Komatsu, based at our Redditch Head Office.

Working alongside our IT Manager, you'll gain valuable hands-on experience supporting colleagues across the business, troubleshooting everyday technical issues and developing your knowledge of IT systems, networks and cybersecurity.

Alongside your day-to-day role, you'll work towards a nationally recognised Level 3 Information Communications Technician Apprenticeship, delivered by LearnTech. Whether you're leaving education, looking to take your first step into IT or considering a change in career, this is a fantastic opportunity to learn, develop and build the foundations for a future in technology.

What You'll Be Doing As our IT Apprentice, you'll play an important role in supporting the smooth running of our IT services. With guidance, training and support,

your responsibilities will include

IT Helpdesk Support: Responding to IT enquiries, logging support requests and helping colleagues resolve everyday technical issues. Hardware & Devices: Setting up and configuring laptops, PCs and mobile devices, alongside troubleshooting hardware and software problems.

User Accounts & Access: Supporting new starters and leavers with IT access, account setup and password resets. Microsoft Technologies: Gaining practical experience with Microsoft 365, Active Directory, Intune and other business systems.

IT Equipment Management: Helping maintain accurate equipment records, tracking devices and supporting upgrades and replacements. Systems & Suppliers: Working with external IT providers to help resolve technical issues. Learning & Development: Building your understanding of networking, cloud technologies, IT infrastructure and cybersecurity.

As your skills and confidence develop, you'll have the opportunity to take on more technical...

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