IT Consultant
Trident Careers · Brighton, England ·
Job Title: IT Consultant Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day.
We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed.
Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days.
Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases.
Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused IT Consultant to join our growing technical team.
This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times.
The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated s...