IT & Digital Transformation Manager

Are you the person everyone turns to when the tech needs to actually work, and the one who can see where it should be going next? Have you played a lead role in an ERP implementation and want the chance to shape a business’s whole technology agenda, from cyber security to AI?

If you’re nodding along, I’d love to talk to you. I’m working with a long-established, specialist engineering and manufacturing business in Norwich that I’ve recruited for many times over the years. They’re in an important period of growth, and they’re now looking for an IT & Digital Transformation Manager to take ownership of their IT, digital transformation and information security agenda.

This is a genuinely broad role, and it suits someone who’s equally happy writing a five-year strategy as rolling up their sleeves to sort out a user’s access issue. You’ll be the go-to person for technology across the business, working with internal teams and specialist third-party partners to turn business needs into secure, reliable and cost-effective solutions.

What you’ll be doing You’ll create and deliver a five-year IT and digital strategy, backed by annual roadmaps, budgets and clear objectives, reporting into the Senior Leadership Team and Board. You’ll be a lead member of an established WinMan ERP project team, leading key workstreams such as process mapping, data migration, testing, training, cutover and post-go-live improvement across CRM, shop-floor data capture, reporting and enquiry-to-invoice.

Day to day, you’ll own the reliability and security of networks, servers, Microsoft 365, endpoints, cloud services and manufacturing systems, managing upgrades, backups, disaster recovery, licences and joiner/mover/leaver processes.

You’ll lead the cyber security programme and work alongside the QHSEI Controller to maintain their established ISO 27001 ISMS, including audits, risk treatment and continual improvement. You’ll also manage the IT budget and suppliers, and build a practical, well-governed AI roadmap, moving from controlled pilots to responsible rollout.

What you’ll bring You’ll have a lead role on an ERP implementation or major systems project under your belt, ideally in manufacturing or engineering, along with solid experience running day-to-day IT services, outsourced partners and cyber controls.

Hands-on involvement in an ISO 27001 framework is important, as is strong Microsoft 365 and identity/endpoint knowledge. You’ll be commercially confident with suppliers and budgets, methodical, calm under pressure and great at bringing people with you.

A degree, higher apprenticeship or equivalent experience is ideal, and WinMan, shop-floor data capture or responsible AI experience would be a real bonus. What’s on offer You’ll get a great salary plus a profit-related bonus, 24 days&rsquo...

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