IT Infrastructure Team Lead
MASS Consultants ·
Job Description IT Infrastructure Team Lead St Neots (PE19) Permanent Full TimeSalary £55,000 - £65,000 DOE25 days annual leave (inclusive of up to 3 days December shut-down)Buy or sell up to 5 days annual leaveTwo pension schemes to choose fromPrivate Medical & Dental Insurance + discounts for additional family membersLife Assurance scheme up to 4 x salaryMultiple Save schemesElectric/Hybrid Car leasing schemeCycle to work schemeRetail discountsContinuous Professional development supportAnnual Wellness AllowanceAre you an experienced Infrastructure or Systems Engineer with a background in UK defence and MoD environments, ready to lead a technical team while remaining hands-on?
Were looking for an IT Infrastructure Team Lead to lead a small team of engineers delivering and supporting secure IT systems for one of our key customer contracts. This isnt a traditional service-management role. Youll combine technical leadership, people management and hands-on engineering, taking ownership of delivery while remaining close enough to the technology to troubleshoot complex problems, guide technical decisions and support the introduction of new capability.
Working across Windows infrastructure, networking, virtualised environments and secure systems, youll help ensure critical customer environments remain resilient, effective and well supported. The role is based from our St Neots office and includes regular travel to UK customer sites, with occasional overseas travel and periods away from home depending on project requirements.
How youll support usYoull lead the day-to-day activity and development of a team of IT Infrastructure Engineers, providing the technical direction they need to deliver effectively. Youll prioritise work against customer requirements, timescales, resources and security considerations, while acting as a senior technical point of contact for key stakeholders.
Youll also remain directly involved in delivery, whether troubleshooting a difficult infrastructure issue, supporting a system deployment, reviewing a technical approach or working with customers to understand their next challenge.
Youll: Lead, line manage and develop a small team of IT Infrastructure EngineersTake ownership of technical delivery across customer projects and servicesPlan and prioritise activity against risk, resource and customer requirementsLead the resolution of complex infrastructure, hardware, software and networking issuesProvide technical escalation and 3rd line supportSupport the design, integration, implementation and maintenance of secure IT systemsMonitor and maintain critical systems and networksContribute to system design and solution architectureMaintain clear technical, support and procedural documentationCoach and mentor engineers, sharing good engineering practice across the teamThe invaluable experience youll bring, to help us achieve moreYoull already be an experienced, hands-on Infrastructure, Systems or IT Engineer with the technical breadth to guide others when problems become complex.
Youll also have experience operating within the UK defence sector and MoD environment , giving you an understanding of the security, assurance and operational constraints that come with delivering technology in this setting.
You may already formally lead a team, or you might be a senior engineer who has naturally become the person others turn to for technical direction, mentoring and difficult decisions. Essential experienceCurrent UK Security Check (SC) clearanceExperience delivering IT infrastructure within the UK defence sector, including supporting or working within MoD environmentsStrong experience with Windows Server, Windows Client, Active Directory and core domain servicesGood knowledge of networking, including firewalls, routers and switchesExperience with virtualisation technologies such as VMware and/or Hyper-VStrong infrastructure troubleshooting and 3rd line support capabilityExperience with system design, integration and implementationExperience leading, mentoring or providing technical direction to other engineersStrong customer and stakeholder management skillsAbility to prioritise technical work and make sound decisions around risk, security and deliveryWillingness and eligibility to undertake Developed Vetting (DV) longer-termDesirable experienceFormal line management experienceDirect experience working with MoD customers and stakeholdersExperience supporting air-gapped, restricted or highly secure networksCurrent or previous DV clearanceKnowledge of Secure by Design principlesProject or technical delivery management experienceWere particularly interested in experienced Senior Infrastructure Engineers, Senior Systems Engineers and Technical Leads looking to combine their engineering background with greater responsibility for people, delivery and customer outcomes.
Who is MASS?MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.
We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you're ready for digital transformation. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.
Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals including, mental health first aiders and readily available support through our extensive employee assistance programme.
MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!