IT Manager
ZEISS Group · Birmingham, England ·
ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries. As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities.
As a pioneer in scientific optics, its employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.
ZEISS Vision Care is a global leader in ophthalmic lenses and solutions, combining scientific expertise, advanced technology and a deep understanding of vision to help people experience better sight and improve their quality of life.
We're looking for a Data and Technology Manager to join Carl Zeiss Vision Care UK&I in Birmingham. Your Role As Data and Technology Manager, you will lead the UK&I Data & Technology portfolio across workplace, infrastructure, applications and data.
Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities.
You will lead a team of 7 people, including 4 direct reports, providing direction, coaching and development while ensuring the right skills and capabilities are in place to support the business. You will also act as a senior technology partner to the UK&I business, translating business needs into effective technology solutions while working closely with Corporate IT and external technology partners.
The role of Data and Technology Manager will involve: Lead the UK&I technology strategy, demand pipeline and roadmap across key platforms including SAP, SAP BW and Salesforce. Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements.
Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members. Drive data strategy, architecture, governance and data quality to enable trusted, accessible information. Own service performance, governance, risk, information security, change, incident and problem management.
Manage technology suppliers, service levels, budgets and commercial performance. Drive continual service improvement, automation and standardisation to improve efficiency, resilience and user experience. Ensure effective business continuity, disaster recovery and operational readiness across critical services.
Your Experience You will bring: Experience leading IT service delivery, technology operations or product teams within a complex business environment...