IT Service Desk Engineer

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK.

And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do. We're ?looking for? Colleagues who bring energy,? curiosity ?and ownership.

People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our? Communities ?and each other.

Experience matters, but? it's ?only part of the story. If you share our values and want to build a career where your work has real impact,? we'd ?love to hear from you. More about the team The Service Management team are the foundation of the IT function, responsible for delivering a high-quality front of house IT service that continuously improves the customer experience.

This is an exciting time to join a growing business function and join an area which is responsible for the continually improving the delivery of IT services and performance.? More about your role? Reporting to the Service Desk Manager, you will play a key role in providing technical support to end users and resolving any IT issues which may arise.

You?will possess a positive attitude and be comfortable liaising with stakeholders across the wider business. This will be done over the phone, online or face to face. You will also adhere to policies and procedures as well as security protocols to ensure compliance and protect sensitive data.

In addition, you will accurately maintain documentation of incidents and solutions to facilitate efficient problem solving and knowledge sharing. The working shifts are for this role are either 8am to 4pm or ...

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