IT Technician

Job Description: We are looking for an experienced IT Technician to join our growing and busy IT team based in Haverfordwest, Pembrokeshire. The business has grown organically and has been built through forging strong and positive relationships with our customers.

We provide a variety of IT and Telecommunications products and solutions to our customers and no two days are the same. Responsibilities will include: Provide remote telephone, workshop and email technical support Installation and support of Windows Server environments Microsoft 365 administration Active Directory, Group Policy and DNS management Backup and disaster recovery solutions Hyper-V and/or VMware virtualisation Network troubleshooting (routers, switches, Wi-Fi) Customer onsite and remote support Cybersecurity best practices and endpoint protection Create and modify email accounts, including data migration Install and assist with the monitoring of Antivirus, RMM and back up systems Programme VOIP phones and cloud based systems Responsibilities will include: Provide remote telephone, workshop and email technical support Installation and support of Windows Server environments Microsoft 365 administration Active Directory, Group Policy and DNS management Backup and disaster recovery solutions Hyper-V and/or VMware virtualisation Network troubleshooting (routers, switches, Wi-Fi) Customer onsite and remote support Cybersecurity best practices and endpoint protection Create and modify email accounts, including data migration Install and assist with the monitoring of Antivirus, RMM and back up systems Programme VOIP phones and cloud based systems AMRT1_UKTJ ...

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