IT Trainer / Software Trainer

IT Trainer / Software Trainer Bring end-user training experience and strong Microsoft 365 knowledge to a varied client-facing role delivering in-person and virtual learning, creating practical resources, and supporting users with Copilot, cyber security awareness and new software.

If you've also worked in the following roles, we'd also like to hear from you: IT Systems Trainer, Systems Trainer, Technical Trainer, Digital Trainer, Technology Trainer, End User Trainer, Microsoft 365 Trainer, Application Trainer SALARY: from £35,000 per annum + Benefits LOCATION: Carlisle, Cumbria, North West England with some Hybrid working available JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday JOB OVERVIEW This is an opportunity to combine client training, technical knowledge and content creation while helping users get more from Microsoft applications and new software.

Working with clients and colleagues, the IT Trainer / Software Trainer will deliver in-person and virtual learning, including induction and post-project software training. The IT Trainer / Software Trainer will create training documents and short-form videos while supporting confident use of Microsoft 365, Copilot and cyber security awareness.

Alongside training delivery the IT Trainer / Software Trainer will manage assigned work through the PSA system, maintain accurate documentation and contribute to continual improvement. APPLY TODAY Ready to make your next career move?

Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Trainer / Software Trainer include: Client and End-User Training: Deliver Microsoft, software and induction training in person or virtually, including learning following commissioned project implementation Training Content and Documentation: Prepare clear internal training documents covering new products, tools and topics Video Training Content: Produce short training videos for social media to support knowledge sharing and experience Technical Delivery: Complete technical work internally and for clients using company tooling, remotely or on site, in line with the agreed scope PSA Work Management: Record work, notes, time and charge codes accurat...

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